Bring your current eyewear
Bring the glasses or contact lenses you currently use, plus any previous prescription information you have available.
Contact the practice
Book, ask a question or visit us in Sundowner.
The practice works by appointment. Use online booking for the fastest scheduling, or send the team a WhatsApp enquiry.
WhatsApp enquiry
Tell the team how they can help.
Prepare for your visit
A few details help the appointment run smoothly.
Share the reason for your visit when booking so the practice can guide you on what to bring and how much time to allow.
Have your scheme details ready
The practice can check optical benefits and claim at the applicable medical-aid tariff where relevant.
Bring original identification
Bring your ID or passport and your driving glasses if needed. The original screening sheet must be collected in practice.
Share your needs and budget
Let the team know whether you want everyday, sport, safety, sun, designer or value-led options.
Before you visit
A few helpful details before your appointment.
Everything below is designed to make booking, visiting and collecting your eyewear feel simple and stress-free.
What to bring
Bring your ID, medical-aid details if applicable, current glasses or contact lenses, and any recent prescriptions or reports.
Payment & benefits
Medical-aid claims are handled at tariff rates where available. Cash/card pricing, promotions and package options should be confirmed directly.
Timing
Appointments are available Monday to Friday, with Saturday consultations by appointment. Turnaround times for glasses depend on the chosen lenses.
Need help fast?
If you are unsure what to book, simply use the WhatsApp form and describe your needs. The practice can guide you to the best appointment type.